Travel Distribution Systems Pty Ltd, (TDS) has established this Privacy Policy to explain how Personal Data is collected through the ARENA™ application and how this Personal Data is used by TDS. From time to time, our Privacy Policy maybe updated and Users will be kept abreast of these changes by TDS posting a notice on the ARENA application.

We take the protection your Personal Data very seriously and all ARENA™ applications are governed by the terms of this Privacy Policy.

By registering for access to the ARENA™ application, you agree that Company and Personal Data will be processed by TDS.

TDS and the Collection of User Information

Personally Identifiable User Information

When registering for access to ARENA™, the information collected about your organisation is used to check the bona fides of a company or organisation.  This includes email address and an association/organisation registration number which we cross reference to insure integrity of data and users. Business Administrators are able to register their staff as Users of ARENA and TDS will collect their names and usernames only.

Business Administrator Users may, at any time, choose to correct or update the information about their business or consultants they have entered into ARENA™. Business Administrator Users may remove their Consultant Users information from the TDS live database by cancelling a user or their own account. Even if you update or remove your information from our live database, however, entered Data may be retained in our backup files and archives for legal reasons.

To combat online fraud, TDS may also record your IP address when submitting information and necessary information to process your credit card payment, including your billing address.  

You can decline to share such Personal Data with us by not registering on ARENA™. Further, you may opt to remove any Personal Data from our active database by contacting TDS and cancelling your ARENA™ User account.
Cookies and Passive Data Collection

TDS automatically receives and records information in our system logs from your browser, including your IP address, ARENA cookie information, and the resource or data you request. ARENA uses cookie, IP address, and URL information to improve the ARENA application, the quality of TDS servers, and to provide enhanced features to Users, such as most frequently accessed items.

IP Addresses also help us to diagnose problems with our server, to administer the ARENA Platform, and to otherwise provide the TDS service to its users. IP addresses may be disclosed to a third party if we believe in good faith that the law or legal process requires it, or to protect the rights or property of TDS, its Users or the general public.

TDS Service Providers

TDS may need to provide collected data to third party organisations for the deliver services and such parties are required not to use this information for other than providing the services requested by TDS.

Law Enforcement

TDS may disclose Personal Data if required by a subpoena or other judicial or administrative order, where required by law, or, at our sole discretion, where we deem necessary to protect the safety of any individual or the general public or to prevent violation of our Terms of Service or the rights of TDS or any third party. By law TDS is required to keep information on travel bookings for 7 years.

TDS Affiliates

TDS's affiliates, agents, joint ventures and other companies or representatives are required honour this Privacy Policy.

Change of Ownership

In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we reserve the right to transfer all of TDS's User information, including email addresses, to a separate entity. TDS will notify Users (via a posting on this site or email at TDS's discretion) of such a transfer, and Users may choose to continue or deactivate their account.

Security

TDS uses industry standard security measures to protect the loss, misuse and alteration of the information under our control. Although we make every effort to store the information collected by TDS on the TDS Platform in a secure operating environment that is not available to the public, TDS cannot guarantee complete security to prevent third-party "hackers" from illegally obtaining this information.

Revisions to This Policy

TDS reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted on the TDS website, and a User's continued use of TDS will signify agreement to such changes.

Contacting TDS

Users with questions about this Privacy Policy may contact TDS the following ways:
E-Mail  : privacyofficer @ TDSworld.com
Postal Address : Travel Distribution Systems Pty Ltd  3/2 Hopetoun Street Mitcham Vic 3132 Australia .

USE OF ARENA  SIGNIFIES YOUR AGREEMENT TO THE PRIVACY POLICY

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